Privacy Statement and use of Cookies

About this policy

Yamaha Club Ltd. is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

  • you use our website (www.yamaha-club.co.uk).
  • you place an order on our website.
  • you subscribe to Yamaha Club Magazine.
  • you contact us with an enquiry.

    • Definition of Personal Data

    Personal Data means any data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our website or via a telephone or postal subscription.

    By providing your personal data, you agree that we can use your personal data in accordance with this policy.

    Ensure you understand this policy in its entirety and take your time to read it.

    Who are we?

    Yamaha Club Ltd. is an independent, subscription based, club for people who enjoy playing Yamaha electronic keyboards and digital pianos. The Yamaha Club centres round the publication of a bi-monthly magazine.

    Our registered address is 58 Mallard Avenue, Barnby Dun, Doncaster, DN3 1LQ.

    How do we collect information from you?

    We collect information from you when you…

  • subscribe to the Yamaha Club (and our bi-monthly magazine).
  • order an item from our catalogue.
  • request a sample copy of our magazine.
  • book for one of our events (administered by Sceptre Promotions).
  • sign up for our email newsletter.
  • contact us with an enquiry.

    • What type of information is collected from you?

    You will be asked to submit personal information about yourself when you take out a subscription, book for one of our events or purchase an item from our catalogue.

    The Yamaha Club collects information such as:

  • your title.
  • your name.
  • your e-mail address (used for confirmation or in the event of difficulties processing your purchase/order).
  • your home address
  • billing information (credit/debit information for payment of subscriptions / items from our catalogue.
  • your telephone number

    • When you access our website:

    There is ‘Device Information’ about your computer hardware and software that is automatically collected when you order from us online. This can include…

  • device type (e.g. mobile, computer, laptop, tablet)
  • cookies
  • operating system
  • IP address
  • browser type
  • browser information (e.g., type, language, and history)
  • domain names
  • access times
  • referring website addresses
  • location information (If you use our website, we may receive your generic location such as city or neighbourhood).

    • How is your information used?

    Our use of your personal data will always have a lawful basis, either because it is necessary to complete a subscription or an order, or because you have consented to our use of your personal data (e.g. by subscribing to our magazine or email newsletters).

    We require the information outlined in the previous section to provide you with the service you have requested or subscribed to and when it is in our legitimate interests for the purposes of…

  • Internal record keeping.
  • to send you emails or letters by post (order confirmations, response to enquiries, subscription renewal reminders, contact regarding difficulties associated with a subscription or order).

    • Who has access to your information?

    We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

    We will only share your information with companies if necessary to deliver services on our behalf. For example service providers (e.g. Sceptre Promotions for administration of our events, Northend Creative Print Solutions for distribution of our magazine, third party payment processors (i.e. PayPal and Global Payments Ltd.) and other third parties to provide our website and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.

    Third parties whose content appears on our website may use third-party Cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

    You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.

    How and where do we store data?

  • Our membership database: Our membership database is not connected to the internet. This database holds a record of your name, address, phone number and date of subscription and end of current subscription term. We keep this personal data for as long as we need to in order to use it to service your subscription or order as described in this privacy policy, and/or for as long as we have your permission to keep it.

  • Details of card payments by phone: Details of credit/debit cards given over the telephone are kept for only as long as needed to process your subscription or order. Card details are then fine shredded and disposed of according to legal requirements.

  • Details of card payments on-line: Credit/debit card payments made online are processed via PayPal and Yamaha Club Ltd. does not receive the card payment details. A record of the sale together with the customer’s name, address and phone number is kept by Yamaha Club Ltd. for book keeping purposes.

  • Profiling: We record the type (model) of keyboard / digital piano you own so that we can shape the content of the magazine to meet the needs of the majority of our members.

    • Your choices

    We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at info@yamaha-club.co.uk

    You have a right to request a copy of the personal information that Yamaha Club Ltd. holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: info@yamaha-club.co.uk

    You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis):

    Use of Cookies

    The Yamaha Club website uses cookies to help improve the overall quality of the website. Cookies don’t harm your computer, they are simply there to improve the quality of the content and any advertisements that may appear within these pages.

    Personal information (such as your name, address, payment methods/details etc.) is neither stored nor received by Yamaha Club through the use of a cookie. We take your privacy very seriously and, if you would like to find out more, you can take a look at Google’s use of cookies for the advertisements used on the website.

    By using the Yamaha Club website you agree to our use of cookies. You can, however, use cookie blockers or turn on your browser’s ‘Do Not Track’ feature if you wish.

    We use cookies for the following purposes:

  • Authentication, personalisation and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.
  • Performance and analytics: Cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.
  • Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.
  • Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.

    • Links to other websites:

    Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

    What happens if our business changes hands?

    In the unlikely event of Yamaha Club Ltd. changing hands any personal data that you have provided will, where it is relevant to the continuation of the business, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

    In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

    Changes to this statement

    Yamaha Club Ltd. may occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this statement to be informed of how Yamaha Club Ltd. is protecting your information. This policy was last updated in May 2018.

    Contact Information

    Yamaha Club Ltd. welcomes your comments regarding this Privacy Policy. If you believe that Yamaha Club Ltd. has not adhered to this Privacy Policy, please contact us at info@yamaha-club.co.uk and we will aim to use commercially reasonable efforts to promptly determine and remedy the problem.